Returns and Refunds

We do not accept returns due to the sensitive nature of our products. In the event that you are dissatisfied with the quality of your purchase, please contact us. We care about our customers' opinions and always look forward to improving our level of service!

If you receive an incorrect or damaged order, send us a photo of the delivered order (within 2 weeks) to and we will replace the item.

Mobtown Fermentation is not responsible for lost or stolen items that are confirmed as delivered by the carrier to the delivery address stated in the order.